Introducing new technology to your organization can be a potential minefield. Often, the responsibility of communicating why, where and how the existing technology is changing is usually an organizational effort, but the implementation, training and support of the new hardware, software or system falls squarely on IT. And it’s imperative that you have a thorough plan to roll out the technology so that it makes the best impression possible.
There are a number of best practices you can follow to ensure your implementation goes smoothly. Attend the Citrix-sponsored webcast called, “Introducing New Technology to Your Users: A Make-or-Break Moment” to hear:
- How to assess what users expect from technology
- Common missteps and omissions in the QA process
- What you can do to make uses feel more confident and supported