How Does Your IT Stack Up to These Standards?

How Does Your IT Stack Up to These Standards?

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.

To help you out, we’ve assembled four of the big considerations you should make when weighing your options when choosing an MSP.

Industry Experience
Having an MSP with plenty of experience isn’t enough. You need to make sure that your MSP candidate has experience with the information technology needs of your particular industry. Otherwise, you may find yourself stuck with a provider who doesn’t have the know-how that comes from dealing with certain things hands-on.

Response Times
It’s one thing to work with a technology resource who knows what they’re doing, it’s another thing entirely to work with one who knows what they’re doing and gets right to doing it. Your time is valuable--too valuable to waste waiting for your IT management resource to start working on your problem, and the same goes for your employees. Time is money after all, so the longer it takes to return the given resource to productivity, the more it will cost.

Scope of Service
Returning to the thought of hiring a new employee, one of the big considerations that is taken into account is how well-rounded their experience is. After all, having an employee that can serve one purpose isn’t nearly as helpful as an employee who has the ability to step into whatever function you need them for. Your MSP should be the same way. Your company’s IT covers a wide range of solutions and devices, all of which your MSP should be able to manage and repair if needed.

On-site Services
While a great many IT issues can be identified and resolved remotely, there are some that need a hands-on approach. Your MSP needs to be willing and able to visit your location and attend to your technology issues if it should become necessary. While remote maintenance is preferable for many reasons, there are occasions that call for a technician to be present. You don’t want to find yourself without a reliable resource if your hardware is on the fritz and the only way to return to production is to have that hardware functional.

At BNMC, we hold ourselves to these considerations and strive to live up to them every day, making us an excellent candidate to fulfill your IT requirements. Give us a call at 978-482-2020 for more information.



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, September 23 2018

Captcha Image

Subscribe to Our Blog!

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Tip of the Week Best Practices Technology Cloud Email Privacy Malware Hackers Business Computing Microsoft Software Network Security Internet Google Tech Term Computer Hosted Solutions Business Mobile Devices IT Services Ransomware Smartphone Small Business Managed IT Services Android Backup User Tips Cloud Computing Data Management Windows Internet of Things Data Recovery IT Support Efficiency Innovation Saving Money Business Continuity Hardware Windows 10 Data Backup Productivity Cybersecurity Communication Data Browser App Encryption Passwords Remote Monitoring Server Facebook Artificial Intelligence Gmail Managed IT Services Business Management Disaster Recovery Vulnerability Employer-Employee Relationship Productivity Smartphones Analytics Applications communications Office 365 Chrome Managed Service Provider Phishing Infrastructure Network Microsoft Office Windows 10 Money IT Support Tip of the week Word Outsourced IT Antivirus Save Money Robot Google Drive Content Filtering Bandwidth Upgrade Big Data Settings IT Management Government BYOD Data storage YouTube Social Media Risk Management Maintenance Website Office Tips Hosted Solution Information Scam Administration Laptop The Internet of Things Automation Mouse Wireless HIPAA Miscellaneous End of Support VoIP Virtual Reality Apple VPN Mobile Security Mobile Device Paperless Office Storage Data Security Server Management Business Technology SaaS Touchscreen Business Intelligence Virtual Private Network Holiday Workplace Tips Unified Threat Management Data loss Alert Company Culture Telephone Systems desktop Spam Computing Outlook WiFi Two-factor Authentication Managing Stress Firewall Monitors LiFi Vendor Management Avoiding Downtime Wearable Technology Network upgrade Uninterrupted Power Supply Information Technology Sports Specifications Nanotechnology Development Document Management Spyware Typing Humor Customer Relationship Management Virtual Desktop Chromebook Current Events Heating/Cooling Multi-Factor Security Social Engineering Motherboard Cables Computer Care IBM Best Practice Alerts USB File Sharing Time Management Printer Identity Continuity Solid State Drive Break Fix Websites Fraud Cost Management Onboarding Smart Office Apps Search Black Friday Screen Reader Charging Identity Theft Cryptocurrency Slack Networking IT solutions Going Green Servers Google Calendar Safety Wires Training Corporate Profile Google Docs Emergency Licensing Dongle Cybercrime Network Management Access Control Remote Computing Solar Hard Disk Drive Downtime Dark Web Assessment Automobile Education Hacks Digital Signage Work Dell Google Wallet Marketing Cyber Monday Smart Tech Bitcoin Monitoring Network Congestion Cabling Printing Gadgets Legislation Router Voice over Internet Protocol WannaCry Business Growth Cooperation Service Level Agreement Troubleshooting SharePoint Writing Compliance Legal Microsoft Excel Wi-Fi Hotspot Internet Exlporer Google Maps Password IT Technicians Optimization Unified Communications Drones Managed IT Smart Technology Connectivity Windows 8 Spying Quick Tips Techology Computers Leominster Users Halloween Statistics Tablet Modem FinTech Hacker Analysis How To Lenovo Dark Data Staff Downloads Retail Regulations Deep Learning Mail Merge Blockchain Language Value Display Mirgation Recycling Shortcut Distributed Denial of Service Politics IoT Digital Payment Employee-Employer Relationship VoIP Unified Threat Management Augmented Reality K-12 Schools Disaster Scary Stories Bluetooth Comparison Cookies MSP Digital Alt Codes Managed Service Firefox Superfish Customer Service Running Cable Office Samsung Social Networking Bring Your Own Device Operating System Address Permissions Computing Infrastructure Professional Services Collaboration User Error Chatbots eWaste Budget Buisness Patch Management Managed IT Service Tech Support Star Wars Social PowerPoint Webcam Law Enforcement Notifications Electronic Medical Records Twitter Physical Security Error Point of Sale Ben McDonald shares Upgrades Gadget Emoji Crowdsourcing BDR Travel G Suite Personal Information Botnet 3D Printing Regulation Supercomputer CrashOverride Cortana Motion Sickness Staffing Processors Taxes Machine Learning Administrator Virtualization Web Server what was your? Unsupported Software IT Budget GPS Update Mobile Device Management Printers IT Consultant Computer Repair Relocation Cameras Mobile Data Meetings How To Work/Life Balance Tracking Recovery Mobile Computing Cleaning Health Private Cloud Black Market CCTV

What Our Clients Say

  • BNMC has provided us with nothing less than outstanding service and results for all of our IT needs for the past few years. Every member of their staff is professional, knowledgeable, friendly and eager to solve any problem...
  • 1
  • 2
  • 3