Managed Services &
IT Support
BNMC has been serving the Boston Metro area and across the Northeast since 1991, providing IT Support such as technical helpdesk, centralized monitoring services, vCIO strategic planning, technology alignment, and consulting services to small and mid-size businesses as well as K-12 schools, higher education, local or state government, and non profit organizations.
Our experience has allowed us to build, develop, and manage the on-site and cloud-based IT infrastructure needed to keep our clients up and running, as well as maintain CyberSecurity and risk management solutions to meet your business needs.
Flat-Rate IT Budget
Business Continuity
Unlock the Power of AI for Your Small Business
Struggling to keep up with growing workloads, demanding customers, and tight budgets?
You’re not alone. Small businesses everywhere are under pressure to do more with fewer resources. But imagine boosting productivity, cutting costs, and improving customer satisfaction without expanding your team. That’s the transformative power of Artificial Intelligence.
With BNMC, you can unlock AI solutions that simplify operations, enhance decision-making, and give your business the competitive edge it deserves.
See How AI Can Work for Your Business, Grab the Free Guide!
Built on Trust. Backed by Results.
We don’t just support your technology, we elevate it. BNMC is the trusted IT partner for hundreds of businesses across the Northeast and beyond. Here’s what sets us apart.
35+ Years of Trust
Decades of proven experience helping businesses thrive with secure, strategic IT since 1991.
Serving 10+ Cities
Providing expert IT support in the Boston Metro area, across New England, and into Florida.
99.9% Server Uptime
Stay online, always. Our proactive IT support keeps your systems running smoothly, minimizing downtime.
Strategic Partner,
Not Support Provider
Technology isn’t just about keeping the lights on, it’s your competitive edge. At BNMC, we go beyond fixing issues to proactively building secure, scalable, and future-ready IT environments. We turn IT into a strategic advantage that supports growth, not just survival.
Our Services
IT Services That Work for You
Managed IT Services
Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories.
Security Services
Advanced security systems help protect your data and keep your business up and running.
Cloud IT Solutions
The future of small and medium business technology is that it will save you money and increase efficiency.
Business Communication
Reliable, secure solutions to connect teams, clients, and partners efficiently.
IT Professional and Consulting
BNMC provides tailored IT roadmaps to boost efficiency, productivity, and profitability for growing businesses.
Message From CEO
We’re here to help your business grow without the IT headaches.
For over 34 years, we’ve supported local businesses by making IT simple, proactive, and reliable, because when your business succeeds, so do we. No gimmicks, just honest support, proven results, and a team that’s always got your back.
Roger Michelson, CEO
BNMC
FAQs About Our IT Support & Services Offering
What kinds of businesses do you usually work with?
We mainly support small and mid-sized businesses across the Boston area that rely on technology to run daily operations. Many of our clients don’t have a full internal IT department, and they rely on our experts to handle their systems.
How do you usually start working with a new client?
We begin with a conversation about the issues you’re facing and how your current systems are set up. Then we review your network, devices, and security so we understand exactly what needs attention.
Do we have to replace all our current systems to start working with you?
No. We work with the equipment and software you already have. If something is outdated or causing problems, we’ll explain the options so you can decide what makes sense to upgrade.
Can you help if our business has grown and our IT setup hasn’t kept up?
Yes. As companies grow, their technology often struggles to keep up with more users, data, and applications. We evaluate the current environment and recommend improvements so systems can support your team properly.
Will switching to a new IT provider disrupt our daily work?
No. When businesses move to our support team, we transition systems carefully in the background. The goal is to improve stability without interrupting employees or changing how they normally work.
Why have businesses trusted BNMC for IT support & services for so long?
BNMC has been supporting Boston-area businesses since 1991. With decades of experience, our team focuses on keeping business technology reliable, secure, and ready for everyday work.
Do you only support companies located directly in Boston?
While many of our clients are based in Boston, we also work with businesses in nearby areas. If you’re not sure whether your location is within our service range, simply reach out. The team at BNMC will let you know if we can assist.
Have more questions?
OUR HEADQUARTERS
IT Services Near Our Woburn, MA Office
Our technicians work out of 827 Main St. in Woburn and support businesses across Greater Boston and Massachusetts. Choose your city to see the services available there.
Conroe, TX
The Woodlands, TX
Spring, TX
Pasadena, TX
Sugar Land, TX
AREAS SERVED FROM WOBURN
Boston
4 services
Burlington
IT Support in Burlington
Needham
IT Support in Needham
Taunton
IT Support in Taunton
Near Woburn or elsewhere in Massachusetts, but don't see your city listed? Contact us. Our team likely serves your area.
Testimonials
We Are Your Local IT Experts for the Boston Metro Area
Outstanding
Service
BNMC has provided us with nothing less than outstanding service and results for all of our IT needs for the past few years. Every member of their staff is professional, knowledgeable, friendly and eager to solve any problem.
Victor Caggiano
Best in the
Business
I’d like to take a minute to thank you and your team again for always being the absolute best in the business. I have nothing but high praise for all the work you have done for Banfi over the years.
Christopher Woodward
Outstanding Technology Company
BNMC is an outstanding technology company. The feature I appreciate most about their work is their OUTSTANDING customer service.
Myra Oria
Skilled Implementation Team
Please accept our sincere thanks and appreciation for a job well done executing and implementing a comprehensive multi-site on-premise firewall solution for our organization.
Johan Segring
Exceptional Technical Support
Thomas Pham
BNMC is one of
the best partners
I have had the pleasure of working with BNMC during a recent Exchange upgrade and migration. I found the staff at BNMC to be attentive, detail oriented and made customer service a top priority.
P. Koorse
Awards
Download Our Free Whitepaper
This Whitepaper Will Evaluate the Differences Between Traditional Technical Support Practices.
Expert Insights on Key IT Topics
IT Risk Management
Discussion
Explore key strategies to identify, assess, and mitigate IT risks to ensure business continuity and regulatory compliance.
Cybersecurity for Small
Business
Learn affordable, essential cybersecurity practices to help small businesses protect data, systems, and customer trust effectively.
BNMC Thought Hub
We’re in this business to help other businesses grow and move forward. It’s as simple as that.
We’ve Got IT Covered.
So You Can Focus on Growth.
No stress. No delays. Just local, professional IT support that works for your business. Let’s solve your technology challenges today.
