BNMC Blog

By accepting you will be accessing a service provided by a third-party external to https://www.bnmc.net/

What You Can Integrate with Your Business’ CRM Solution

What You Can Integrate with Your Business’ CRM Solution

To succeed in business, you need to cultivate relationships with the people you call your prospects and clients. Like any relationship, this takes a lot of work, never mind the fact that you’re dealing with hundreds instead of just one. However, there is a solution to help you with this, called a CRM, and its integrations offer nothing but benefit. Let’s discuss.

First of all, what is a CRM?

CRM stands for Customer Relationship Management, which is the technology that assists your business in tracking and cultivating your interactions with those you work with, pretty much as it says on the box. Not only does this help you keep track of all your business contacts, the many integrations that can be found for these kinds of solutions give you additional resources and capabilities to use to your advantage.

Let’s go over the common integrations that CRM solutions offer to help you improve your business processes.

Calendar Integration

When you need to keep track of your customers and interactions you have with them, establishing a schedule to stick to is an important step. After all, you don’t want to have meetings overlap with your other activities and cause conflicts. Utilizing a CRM that integrates with your business calendar to helps you avoid overscheduling your activities, while also ensuring you are prepared to sustain your interactivity with your contacts.

By automatically syncing your calendars to the events outlined in your CRM, your team can keep your projects and initiatives in progress while minimizing any potential scheduling and internal communication issues.

Call Center and Customer Support Integration

Your CRM solution should also work collaboratively with your external customer service and support tools. Let’s say that one of your customers reaches out to you with a question for your support team. It doesn’t make sense for your sales team to answer the call first, so a system that can direct these calls to the appropriate party from the get-go leads to increased productivity and improved customer relationships. Syncing these two solutions together can lead to impressive improvements across the board.

Email Integration

Many businesses also rely on email communications to keep in touch with their clients and customers. Using a CRM to power these communications can assist a business in lead generation and more personalized marketing efforts.

Using a CRM to its full potential can help promote your operations and entice your prospective customers to reach out to you more often, often assisted by the integrations that are incorporated into it. For more ways that you can use your technology to increase your business’ productivity and efficacy, subscribe to this blog, or give BNMC a call at 978-482-2020.

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Sunday, August 09 2020

Captcha Image

Subscribe to Our Blog!

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Productivity Business Computing User Tips Privacy Cloud Email Network Security Microsoft Hackers Hosted Solutions Efficiency Software Computer Business Malware Data Communication Google Small Business IT Services Workplace Tips Hardware IT Support Mobile Devices Cloud Computing Tech Term Internet Data Recovery Smartphone Managed IT Services Android Backup Innovation Ransomware Mobile Device Outsourced IT Users Smartphones Phishing Information Upgrade Saving Money Windows Facebook Data Backup Miscellaneous Disaster Recovery VoIP Server Cybersecurity Social Media Business Continuity communications Office 365 Network Microsoft Office Business Management Browser Windows 10 Productivity Managed IT Services Internet of Things Data Management Windows 10 Passwords Gadgets Word Vulnerability Remote Monitoring App Gmail Quick Tips Managed Service Chrome Managed Service Provider Apps Artificial Intelligence Mobile Office Infrastructure Encryption IT Support Money Settings Tip of the week Remote Workers Information Technology Save Money Google Drive Employer-Employee Relationship Networking Virtual Reality VPN Access Control Analytics Website Remote Work Applications Government Router BYOD Company Culture Employee-Employer Relationship Display Spam Collaboration Firewall WiFi Maintenance Avoiding Downtime Development Robot Antivirus Bandwidth Automation Content Filtering YouTube COVID-19 HIPAA BDR Risk Management Education Apple Storage IT Management Data Security Paperless Office Business Technology Office Tips Virtual Private Network Computers Hacker Data storage Unified Threat Management Conferencing Big Data desktop Managed Services MSP Outlook Augmented Reality Computing Downtime Bring Your Own Device Operating System Two-factor Authentication Marketing Managing Stress Vendor Management Social OneNote Monitors LiFi Managed IT Service Document Management Data Breach Humor Customer Relationship Management Scam Chromebook Hosted Solution Best Practice Windows 7 IT Administration Break Fix Social Network Wireless Solid State Drive Software as a Service Mouse End of Support Search Going Green Training Mobile Security Remote Computing Hard Disk Drive SaaS Printing Server Management Wi-Fi Password Touchscreen Compliance Business Intelligence iOS Holiday Virtualization Laptop Managed IT Data loss How To The Internet of Things Tablet Telephone Systems Retail Alert Regulations Politics IoT Digital Payment Updates VoIP Unified Threat Management Peripheral Mirgation Recycling Utility Computing Shortcut Distributed Denial of Service Digital Alt Codes Mixed Reality Firefox Superfish Customer Service Shadow IT Cybercrime K-12 Schools Meetings Disaster Device Reducing Cost Bluetooth Comparison Work/Life Balance Cookies Migration Consulting Address Permissions Memes Health Private Cloud Computing Infrastructure Professional Services LED Threats Office Samsung Social Networking Tech Support Star Wars PowerPoint User Error Management Chatbots eWaste Laptops Budget Patch Management Nanotechnology Spyware Typing Gamification Wearable Technology Network upgrade Uninterrupted Power Supply Mobility Batteries Specifications Alerts USB File Sharing Co-Managed IT Current Events Heating/Cooling Multi-Factor Security Social Engineering Motherboard Cables Computer Care IBM Websites Fraud Cost Management Onboarding GDPR Time Management Printer Policy Twitter Halloween Identity Continuity Managed Services Provider Screen Reader Charging Identity Theft Slack Cryptocurrency Hard Disk Drives Smart Office Print Toner Myths Black Friday Corporate Profile Messaging Google Docs Emergency Holidays Licensing Dongle IT solutions Content Huawei Servers Google Calendar Safety Wires Dark Web Distribution Assessment Automobile Digital Signage Hacks Data Warehouse Network Management Procedure Scary Stories Solar G Suite Entertainment Vendor Smart Tech Monitoring Bitcoin Solid State Drives Network Congestion Running Cable Work Dell Shortcuts Google Wallet Mobile Management Cyber Monday WannaCry Business Growth Employee-Employer Relationships Payment Card Cooperation Service Level Agreement Cabling Streaming Processor Legislation Buisness Voice over Internet Protocol Microsoft Excel Logistics Hotspot Virtual Desktop Internet Exlporer Google Maps Troubleshooting Business Analysis SharePoint Writing PCI DSS Sports Legal Hybrid Cloud Connectivity Spying Windows 8 National Security Techology IT Technicians Optimization Unified Communications Security Cameras Drones Profiles Smart Technology Analysis Students Lenovo Dark Data Inventory Update Staff Leominster Human Error Memory Statistics Modem FinTech Scalability Mail Merge Blockchain Asset Management Language Value Mobile Device Management Virus Downloads Battery Deep Learning Mobile Data Cameras Tracking Recovery How To Mobile Computing Cleaning Black Market CCTV Webcam Law Enforcement Electronic Medical Records Financial Notifications Physical Security Error Emoji Point of Sale Ben McDonald shares Upgrades Gadget Travel Crowdsourcing Personal Information Botnet Regulation Supercomputer CrashOverride Cortana 3D Printing Staffing Motion Sickness Machine Learning Administrator Processors Taxes Unsupported Software IT Budget Web Server what was your? GPS Computer Repair Relocation Printers IT Consultant

What Our Clients Say

  • BNMC has provided us with nothing less than outstanding service and results for all of our IT needs for the past few years. Every member of their staff is professional, knowledgeable, friendly and eager to solve any problem...
  • 1
  • 2
  • 3