There is no greater tool for your business’ success than the technology it uses, at least in theory. If you want to maximize the value you get from your technology, you need to make the correct decisions, which is easier said than done. Let’s go over some of the things to not do with your business technology.
The chain of command is important, and big decisions are often made from the top down, but IT decisions should not be the responsibility of the CEO, president, or any one other authority. Major technology decisions should not be implemented based on the desires of one singular entity within your organization. Doing this fails to bring in multiple perspectives, a practice that could potentially complicate the process and lead to failure.
To resolve this issue, consider looking in the opposite direction: your employees. Since they are the ones who will, more likely than not, be using the technology the most, they will be able to provide you with input that is extremely valuable. Be sure to take what they have to do into consideration.
Your technology will not last forever, so you must make sure that it remains operational. Failing to do so could lead to your operations suffering, your protections faltering, and your relationships with customers collapsing. We recommend that you go through a regular review process to ensure that your infrastructure is sound.
When you take this proactive mindset, you can prevent downtime and keep your data safe, both of which ultimately lead to more successful relationships with prospective customers. These reviews should be a priority, not an afterthought—don’t put these reviews off, as it could potentially become a problem for your business later on down the road.
If your business is not prepared to deal with outdated technology, it will surely suffer in the long run. Remember, nothing lasts forever, so you should ensure that you have a plan to update or replace your technology when it is time to do so. On a similar note, business leaders can benefit much from keeping an eye on the latest trends in IT, as these trends can inform future decision-making when it is time to upgrade or update parts of your infrastructure.
If you need help addressing any of these concerns, BNMC is happy to help. To learn more, reach out to us at 978-482-2020.