The traditional method of telephony may have been the standard for business communication for a long time, but it has since fallen out of favor compared to more modern, more flexible tools like Voice over Internet Protocol. VoIP is an exceptionally useful tool that all organizations can benefit from implementing. Let’s discuss some of the benefits that your business can leverage to its advantage as a result of using VoIP.
One of the biggest challenges of traditional telephone systems is the infrastructure involved. You would have to run wires all over your office just to set up a new endpoint. With VoIP, all you need is an Internet connection and a computer or smartphone to run the application. With this added flexibility, you can implement VoIP for far fewer up-front costs. Furthermore, you can easily scale according to the size of your workforce by adding or removing accounts.
In the past, you might have been limited to answering your work phone while you were in the office. You couldn’t take your calls on the go with you unless you had been issued a work smartphone. Nowadays, however, you can download your VoIP application on your smartphone and voila, you have your work phone on your personal phone. It gives you and your employees more accessibility for your clients, too, which can help them stay satisfied.
Can your traditional telephone infrastructure use video and instant messaging to provide additional communication methods for your staff? No? We didn’t think so. VoIP is great in that it provides all of the features that you expect to use with your telephony solution, like call forwarding and voicemail, while simultaneously offering solutions that you can use to stay more connected. It’s perfect for a remote team that needs to keep in touch while out of the office, too, as these additional features can keep your employees connected even when they are physically away from each other.
You don’t have to let the old ways of conducting business interfere with your organization’s capacity to grow and adapt to the times. VoIP is an amazing tool that your organization can certainly use to take its operations to the next level. To learn more about how you can use VoIP for your business, reach out to us at 978-482-2020.
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