BNMC Blog

How Good IT Makes It Seem Like You Don’t Need It

How Good IT Makes It Seem Like You Don’t Need It

As a business owner, I’m sure you’ve reviewed your business expenses… but have you ever gone through them and wondered just what it was that you had spent your money on? It’s an understandable feeling to have. The many different IT expenses that show up on the standard invoice can add up quickly, and might inspire you to reconsider how you’re investing them… besides, how much do you really need an IT provider that you never seem to call?

Making Sense of Your Expenses

The answer to that question entirely depends on whether or not you utilize an MSP (or managed service provider) for your technology needs. This kind of provider handles your IT infrastructure by providing maintenance and support for it, covering all of your technology for a flat, recurring rate. As more businesses have the need for this kind of comprehensive support, more have realized the benefits of this approach. After all, there’s a lot of technology necessary in the day-to-day operations of any business today, which all needs to be maintained somehow. Furthermore, maintaining this technology proactively translates to fewer issues over time, which is definitely an advantage.

However, as we say this, it is important to address that we don’t speak for every provider in New England.

We follow the traditional flat-rate per-line-item approach that many MSPs follow, something that your other options may not do. Basically, if you receive a bill for some recurring service, you most likely have a service agreement with that provider. Whether that agreement inclusively covers a wide variety of needs, like proactive support, hardware and software services, and many other business IT needs, depends on your business’ situation.

However, we’re getting off track. The crucial point right now is whether you’re really getting the value for your investment from your provider, and that this investment is providing you with IT that can go the distance, and isn’t going to break down once you really get moving.

So, while you’re considering your expenses, you need to look back at your experience with your IT provider. How often did your team actually have to call in for remote support, or encounter some other issue? This brings up an important point.

Understanding the Pareto Principle

Assuming that you’ve experienced this before, have you ever looked back at an expense and (almost morbidly) thought to yourself how you almost wish that you had gotten some tangible return from it? Almost that you had underwent some negative event to make the investment more worth it?

This isn’t that uncommon of a feeling, and quality IT management can easily bring it about.

The Pareto Principle is precisely why this is. Also known as the 80/20 rule, it surmises that 80 percent of results will derive from 20 percent of effort. Have you ever heard the adage, “An ounce of prevention is worth a pound of cure?” It’s the same concept with your technology.

After all, doesn’t it just make more sense to implement everything correctly when you first do it, keeping careful documentation, and monitoring it so you can nip impending issues in the bud, than it would to implement everything once--only touching it again when some catastrophe slams your business into some serious trouble?

The monitoring here is key, as it allows issues to be stopped before they become visible. In fact, you shouldn’t even notice them unless your provider mentions them to you - and you can be sure that they are there. This isn’t in reference to the Pareto Principle anymore… this is just Murphy’s Law.

So, if your IT seems to be running without a hitch, productivity is high, and security issues have actually been a non-issue, your IT maintenance and management is doing its job. The fact that you want some tangible return from it is only further evidence of its quality, and how well it is actually protecting your business.

To learn more about what features that managed services can deliver, reach out to 978-482-2020. Our team would be happy to help you out with your questions, or in optimizing your technology through minimally invasive IT support!

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, May 21 2019

Captcha Image

Subscribe to Our Blog!

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Cloud Email Privacy Business Computing User Tips Business Network Security Malware Hackers Computer Microsoft Google Software Productivity Tech Term Hosted Solutions Internet Communication IT Services Efficiency Data Mobile Devices Ransomware Small Business IT Support Hardware Smartphone Workplace Tips Backup Innovation Android Data Recovery Saving Money Business Continuity Managed IT Services Cloud Computing Users Mobile Device Data Management Social Media Managed IT Services Windows 10 Browser Windows Data Backup Internet of Things Microsoft Office Cybersecurity App Windows 10 Business Management Office 365 Passwords Productivity Outsourced IT Word Vulnerability Server Facebook Phishing Upgrade communications Artificial Intelligence Gmail Disaster Recovery Information Network Encryption Smartphones Chrome Remote Monitoring Miscellaneous Save Money Analytics Website Managed Service Infrastructure Virtual Reality Tip of the week Money VoIP IT Support BYOD Applications Gadgets Managed Service Provider Employer-Employee Relationship Google Drive Access Control Content Filtering IT Management Bandwidth YouTube Paperless Office Company Culture Robot Employee-Employer Relationship Apple Risk Management Education Automation Office Tips Hacker Data storage Big Data Government Maintenance Antivirus Settings Display Router Administration Business Intelligence VPN Mouse Data Security Hard Disk Drive Server Management Monitors Apps Business Technology Vendor Management Virtual Private Network Touchscreen Chromebook Quick Tips Augmented Reality Tablet Storage Data loss Printing Managing Stress Unified Threat Management End of Support Telephone Systems Laptop Development desktop Two-factor Authentication The Internet of Things Firewall Avoiding Downtime SaaS HIPAA Scam Computers Document Management Virtualization Spam Computing Downtime Holiday Outlook WiFi Operating System Mobile Security Retail Wireless Alert LiFi Networking Solid State Drive Hosted Solution Current Events Troubleshooting Compliance Dark Web Best Practice iOS Hotspot Internet Exlporer Network Management Customer Service Training Corporate Profile Spying IT Technicians Optimization Halloween Automobile Office Cyber Monday Samsung Security Cameras Connectivity G Suite Leominster Legislation Human Error Modem FinTech Dell Tech Support Cryptocurrency Analysis Students Staff WannaCry IT solutions Going Green Regulations Microsoft Excel Cabling Google Docs Scalability Language Value SharePoint Mirgation Recycling Scary Stories Managed IT Social Engineering Smart Technology Google Maps Managed Services IoT Techology Hacks K-12 Schools Running Cable Statistics Google Wallet Device Cookies MSP How To Lenovo Websites Bitcoin Mixed Reality LED Social Networking Buisness Mail Merge Blockchain Business Growth Migration Computing Infrastructure Professional Services Downloads Password PowerPoint Chatbots eWaste Sports Shortcut Safety Distributed Denial of Service Legal Laptops Star Wars Virtual Desktop VoIP Unified Threat Management Wearable Technology Network upgrade Bluetooth Comparison Digital Payment Remote Computing Unified Communications Drones Mobility Nanotechnology Firefox Superfish Windows 8 Data Breach Network Congestion Digital Co-Managed IT Motherboard Cables Address Permissions Disaster Alerts USB Mobile Device Management Onboarding Identity Continuity Patch Management Collaboration Managed IT Service Deep Learning Software as a Service Fraud Cost Management User Error Hard Disk Drives Smart Office Writing Specifications Print Toner Screen Reader Charging Customer Relationship Management Wi-Fi Slack Heating/Cooling Multi-Factor Security Spyware Content Wires Uninterrupted Power Supply Alt Codes Messaging Licensing Dongle Cybercrime Digital Signage Solar Marketing File Sharing Break Fix Bring Your Own Device Entertainment Assessment Time Management Dark Data Printer Computer Care Update IBM Monitoring Solid State Drives Work Search Black Friday Budget Shortcuts Smart Tech Social Servers Google Calendar Identity Theft Information Technology Streaming Voice over Internet Protocol Emergency Politics Typing Humor Employee-Employer Relationships Cooperation Service Level Agreement Travel How To Work/Life Balance Recovery Health Private Cloud Supercomputer Black Market CrashOverride Printers Motion Sickness Law Enforcement Staffing Administrator Notifications Taxes Electronic Medical Records IT Budget Twitter Web Server Physical Security what was your? GPS Emoji Upgrades Gadget Crowdsourcing IT Consultant Cameras Personal Information Botnet Tracking Cortana Meetings 3D Printing Windows 7 Cleaning Processors CCTV Machine Learning BDR Webcam Unsupported Software Mobile Computing Error Regulation Computer Repair Relocation Point of Sale Mobile Data Ben McDonald shares

What Our Clients Say

  • BNMC has provided us with nothing less than outstanding service and results for all of our IT needs for the past few years. Every member of their staff is professional, knowledgeable, friendly and eager to solve any problem...
  • 1
  • 2
  • 3